Wednesday, November 30, 2011

Problems with accessing documents on WP7?

If you were trying to access on your documents on your WP7 phone today via Skydrive, you will end up getting a "Page not found" error.  This was pretty annoying but it is fixable.  Your documents are still intact in the cloud.  It's just that the new Skydrive feature launch yesterday caused some issues.

Microsoft has realized this and have issues a work around for the problem

But before you go crazy with this fix, there are of course some "catch".  MAKE SURE IF YOU HAVE LOCALLY SAVED COPIES OF YOUR DOCUMENTS, MAIL THEM TO YOURSELF FIRST.

I lost one of my OneNote document so I am a bit pissed about that.

From Microsoft: 

Important note: When you reset Office, it will delete your local phone documents. It will also remove any pinned items from your home screen, so you’ll need to pin them again afterwards.
  1. Go to the Office hub on your phone, and if you don’t have copies elsewhere, email any existing documents on your phone to yourself, so that you have a copy.
  2. Go to Settings.
  3. Go to the Applications pivot.
  4. Select Office.
  5. Tap the Reset Office button. (If you get a message that Office could not be reset, reboot your phone and try again).
Once Office is reset, your files and notebooks should open properly from SkyDrive.


Click here for the full rundown

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